FRONTDESK APARTHOTEL MIRAFLOES LIMA PERU

FRONTDESK APARTHOTEL MIRAFLOES LIMA PERU
APART HOTEL MIRAFLORES
APART HOTEL MIRAFLORES

Descripción

**** We do not accept application from foreigners (No peruvians) without references and previous experience in the same area AT LEAST 1 YEAR IN PERU.

  • APARTHOTEL MIRAFLORES LOOKING FOR FRONTDESK POSITION

Job brief

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include 

registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Requirements

Fluent english required

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations websites like booking, expedia, and infonhotel

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

Degree in hotel management is a* plus

send cv to hotelmirafloresrecruit AT Gmaail Com (SUBJECT: FRONTDESK)

salary: s/1200 + points and commisions

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Requisitos

Sin Estudios
Experiencia mínima de 1 año en Hotelería / Turismo
Inglés avanzado
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